Refund Policy
Last Updated: 22/06/2026
At Reborn Remedies, we want you to feel confident when placing an order. Please read our refund policy carefully before purchasing.
Contact:
Email: info@rebornremedies.com
Website: www.rebornremedies.com
RETURNS ELIGIBILITY
We accept return requests for eligible items within 14 days of delivery.
To qualify for a return:
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Item must be unused
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Item must remain sealed where applicable
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Item must be returned in original packaging
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Proof of purchase may be required
NON-RETURNABLE ITEMS
For hygiene and safety reasons, we cannot accept returns for:
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opened products
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used products
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products damaged after delivery
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items returned without prior approval
This does not affect your statutory rights if products arrive faulty or incorrect.
DAMAGED, INCORRECT OR FAULTY ITEMS
If your order arrives damaged, incorrect, or faulty, please contact us within 48 hours of delivery.
Please include:
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order number
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photographs where applicable
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description of the issue
We will review and work to resolve the issue as quickly as possible.
REFUNDS
Once approved, refunds will be processed back to the original payment method.
Please allow:
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up to 10 business days for processing
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additional time depending on your payment provider
Shipping costs are non-refundable unless:
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incorrect items were supplied
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products arrived faulty
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we made an error
RETURN SHIPPING
Unless otherwise agreed, customers are responsible for return shipping costs.
We recommend tracked shipping for returned items.
CANCELLATIONS
Orders may be cancelled before dispatch by contacting:
Once an order has shipped, standard return conditions apply.
INTERNATIONAL ORDERS
International customers are responsible for:
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customs charges
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duties
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local import requirements
We cannot refund orders delayed, rejected, or seized due to local import restrictions.
CONTACT
Questions regarding returns or refunds:
Email: info@rebornremedies.com
Website: www.rebornremedies.com